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F.A.Q

What is Flicbox?

Flicbox is the first D-Commerce (Discovery Commerce) experience of its kind in India. Flicbox is a chocolate discovery experience. We’re helping people discover exclusive and extraordinary chocolates with our monthly subscription boxes.

What’s inside a Flicbox box?

Inside each Flicbox box, you’ll find assortment of 5 to 7 chocolates or chocolate related items. These items can come from small, local chocolatiers to more established, international brands. Every box will have something new, exciting, and absolutely delicious.

How do I join Flicbox?

No Freaking Clue !!!!!

I loved an item you sent me. Can I order more?

Yes, you can buy products you discovered and loved in our shop.

SHOP

What brands do you work with?

Our partners are wonderful and we love them! You can find a list of the brands we work with on our partners page. If there’s a brand you’d like us to work with, please contact us at [email protected]

What is your return policy?

If you are not 100% satisfied with an item you bought from our store, please contact us at [email protected] and we’ll see what we can do to change that.

Do you offer exchanges on products purchased from the shop?

If you’d like to exchange something, please contact us at [email protected]

PROMOTIONS

Where can I find a promo code?

Check out our social media outlets and sometimes you might find one in your email !

What if my promo code isn’t working?

Please try entering and applying the code again. If it still doesn’t work, please contact us at [email protected]

Can I use more than one promo code?

No, we’re sorry, but only one promo code per order.

SHIPPING

How do you ensure that my chocolate doesn’t melt in the summer?

When shipping to destinations with higher temperatures, we use thermocol blocks and bubble wrap to ensure your chocolate doesn’t break or melt.

Do you ship outside the Mumbai?

Yes we do. We recently opened up Pan India.